Boots for Men – Handcrafted Leather Chelsea Boots for Timeless Style | Pillaa

Shipping and Returns

At Pillaa.com, we are committed to delivering your favorite shoes and handbags safely and promptly right to your doorstep. Here’s everything you need to know about our shipping process:

• Exchange Period: You can request an exchange within 7 days from the date of delivery.
• Exchange Eligibility: Products must be unused, in original condition, with all tags and packaging intact.
• Exchange Charges:
  To process an exchange, a nominal handling and logistics charge will be applicable. This charge covers the cost of reverse pickup and delivery of the exchanged product.
• Return Shipping:
  For exchanges, customers are responsible for shipping the original product back to us unless the exchange is due to a manufacturing defect or incorrect item received.
• Process:

1. Contact our customer support at info@pillaa.com or call +91-8006-222-787 to initiate the exchange.
2. Our team will guide you through the pickup and replacement process.
3. Once we receive and verify the returned product, we will dispatch the replacement.