FAQ

FAQ

• What is the cost of shipping ?
• We provide free shipping to all customer’s order.
• How long will it take to dispatch order ? (Order dispatch time)From the time of order placed, it takes about 1-2 days for domestic orders.
• How long will it take for the order to reach me?
• (Order delivery time)From the time of order placed, it takes about 4-7 days for domestic orders.If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
• What is the order cutoff time for customer?
• Order cutoff time: Everyday 1 PM (Monday-Saturday).
• What delivery methods do we use?
• We use leading courier companies such as Xpressbees, OnlineXpress, and Ecom Express for shipment in India.
• What can I do if my order dispatch is delayed?
• We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at pillaaexports@gmail.com and we will try our best to resolve your issues.
• My order has been shipped. Can I track it?Once your order has been dispatched, you can track the order from My Order section.