Pillaa  its subsidiaries and divisions, including, respect your privacy. This Privacy Policy outlines the manner your data is collected and used by BILL. You are advised to please read the Privacy Policy carefully. By accessing the services provided by or any other Pillaa owns and operated web-site you agree to the collection and use of your data by in the manner provided in this Privacy Policy.

If you have questions or concerns regarding this statement, you can contact us at TOLL FREE Number: +91 8006222782 or email us at in-customer.

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by or to the people that are not engaged, employed or managed by

Through this document, we wish to make you:

  • Feel at ease while using our websites;
  • Feel confident while sharing information with us;
  • Be aware that you may contact us with your questions or concerns about privacy on this website;
  • Be aware that by using our websites you are voluntarily and unconditionally agreeing to the collection of certain data.


Information that may be collected from you? collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

Kindly, note that does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.)/bank account details/UPI details etc. When you make a purchase using your card/net banking/UPI, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer/bank/payment applications for obtaining an authorization decision. At no point of time during the purchase process or thereafter does have access to, or store, your complete card account or Bank account or UPI information.

We may collect additional information in connection with your participation in any promotions or contests offered by us and the information you provide while giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with better services available on the website.


    While you are transacting on our website personally identifiable information collected about you may include:

    • First and last name.
    • Email addresses.
    • Contact details including phone numbers.
    • PIN/ZIP code.
    • Demographic profile (like your age, gender, occupation, education, address and durables owned).
    • Personal preferences and interests (such as books, movies, music and so on); and
    • Your opinion on services, products, features on our websites.

    We may also collect the following information about:

    • The pages you visit/access
    • The links you click on our website
    • The number of times you access the page
    • Things you view, add to bag, add to wish list
    • Other websites you open simultaneously while browsing on ours


    How is the information used?

    We use your contact information to send you:

    • Password reminder and registration confirmation.
    • OTP
    • Special offers, promotional and transaction message(s).
    • Changes in the service policies or terms of use.
    • Event based communications such as order information, renewal notices, invites, reminders etc.

    Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.

    We use your personal information to:

    • Improve personalized features on our websites to enhance your shopping experience.
    • To contact you for your account / profile related matters or any other reason as may be necessary.
    • To provide the services requested by you example deliver merchandise ordered by you.
    • To preserve social history as governed by existing law or policy.

    We use anonymous traffic information to:

    • Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
    • Recognize your usage privileges to our website.
    • Administer and manage smooth functioning of our website by diagnosing problems.
    • Track your session and activities so that we can understand better how people use our website.

    Who do we share your information with?

    We do not share or rent your information with third parties except our agents and alliance partners.


    • Thank you for taking the time to read our Privacy Policy. We value your privacy and are committed to protecting your personal information. By outlining our data collection, usage, and sharing practices, we aim to ensure transparency and build trust with our users.