Privacy Policy
Welcome to PILLAA® Shoes. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
Information We Collect
1. Personal Information
When you visit our website or make a purchase, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (securely processed by trusted third-party payment gateways; we do not store card details)
2. Automatically Collected Information
When you browse our website, certain information is collected automatically, including:
- IP address
- Browser type and device information
- Pages viewed and time spent on the website
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To provide customer support and respond to inquiries
- To send order confirmations, shipping updates, and service-related communications
- To share promotional offers and updates (only if you opt in)
- To improve website performance, usability, and customer experience
- To detect, prevent, and protect against fraud or security issues
Cookies and Tracking Technologies
Cookies help us enhance your browsing experience, analyze traffic, and understand user behavior. You can choose to disable cookies through your browser settings; however, some website features may not function properly as a result.
Sharing of Information
We do not sell or rent your personal information. We may share your data only with trusted third parties, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics partners (e.g., FedEx, Delhivery, Blue Dart)
- Marketing and analytics partners (e.g., Google Analytics, Meta/Facebook Ads)
All third parties are required to handle your data securely and only for authorized purposes.
Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of promotional emails at any time
- Manage or disable cookies through browser settings
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: info@pillaa.com
📞 Phone: +91 8006-222-787
