Welcome to PILLAA® Shoes. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
PILLAA® Shoes operates an online platform offering footwear, boots, handbags, and related accessories. These Terms & Conditions apply to all visitors, users, and customers of our website.
By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a legal guardian.
2. Products & Availability
- All products displayed on our website are subject to availability.
- We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.
- Product images are for representation purposes only. Minor variations in color or texture may occur due to lighting, screen resolution, or handcrafted processes.
3. Pricing & Payment
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
- Payments are processed securely through third-party payment gateways. We do not store or have access to your card or banking details.
- Orders will be confirmed only after successful payment authorization.
4. Shipping & Delivery
- We aim to process and dispatch orders within the stated timelines.
- Delivery times may vary depending on location, courier partner, or unforeseen circumstances.
- PILLAA® Shoes is not responsible for delays caused by logistics partners, natural events, or external factors beyond our control.
5. Returns, Exchanges & Refunds
- Returns and exchanges are governed by our Return & Exchange Policy, available on our website.
- Products must be unused, unworn, and returned in original packaging to be eligible.
- Refunds, if applicable, will be processed to the original payment method within the stated timeframe.
6. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information during checkout and account creation
- Not misuse the website or attempt unauthorized access
- Not engage in activities that may harm, disrupt, or interfere with the website or its services
Any misuse may result in suspension or termination of access.
7. Intellectual Property
All content on this website, including logos, images, product designs, text, graphics, and trademarks, is the exclusive property of PILLAA® Shoes and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. Limitation of Liability
PILLAA® Shoes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability, if any, shall not exceed the value of the product purchased.
9. Third-Party Links
Our website may contain links to third-party websites for convenience or informational purposes. We do not control or endorse these websites and are not responsible for their content, services, or privacy practices.
10. Termination of Access
We reserve the right to suspend or terminate access to our website, without prior notice, if a user violates these Terms & Conditions or engages in unlawful activities.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
12. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
13. Contact Information
For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact us:
📧 Email: info@pillaa.com
📞 Phone: +91 8006-222-787
